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Customer Service
We pride ourselves on being canine experts with experienced staff ready to help with any question you might have. Get in touch!
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Rarely write reviews but the guys here are great and really know there stuff. The products they sell are also really high quality. Wont be going anywhere else.
February 24, 2021We buy crocodile jerky and tails for our dog that has allergies from The Pawfectionist. Has been a good experience
July 21, 2023After getting a new puppy The Pawfectionist is the only place l go to get his treats. We travel from three suburbs away to get his favourite chicken feet 🙂... read more Paul is amazing in store & always give me sound advice & great tips. Highly recommend!
September 24, 2022 - jfheard
February 24, 2022Fantastic service!!! Louis is looking great after his dog wash. Staff where kind and caring. Thank you very much. Would highly recommend
September 20, 2023Belinda and her husband are probably two of the most unhelpful people. I feel extremely unwelcome every time I come into the store, I’m hardly greeted. Not to mention the... read more prices are unbelievable. Belinda has the mindset of a PTA mother and has harassed me continuously about my own dog and has threatened to call the RSPCA on me because my dog has barked for an hour of a morning. Yet Belinda trains dogs by using harsh dog shock collars if she is making money from a service. I will never shop here again and would rather go to pet barn where the customer service is fantastic and the staff genuinely care about your pets.
September 21, 2022 -
Thank you for taking care of Teddy when he came for grooming. What a fantastic job, he looks great. I'm very happy and glad I found this store.
April 7, 2023Always a friendly place with advice and tips. Great staff, range and pricing. They always spoil my dog when we visit
June 21, 2023Absolutely love the team! Their dog walking service as been so helpful for exercising and socialising my Swiss Shepherd while I’m at work. I’m sure she looks forward to it... read more every week and I look forward to the photos/videos. They also have such a wide variety and treats and other pet supplies in their store, and are so helpful with any questions you may have about their products or your pets behaviours.
December 24, 2022 -
Ollie finished his second puppy school. He is getting to understand his training. Small groups of 5 dogs per class. Five lessons.
September 24, 2022Andrew and Belinda in my humble opinion the most professional cainine specialist I've had the pleasure to meet. This husband and wife team are so knowledgeable and provide support... read more and advice for every possible issue regarding our dogs. Simply the best!
February 24, 2022I cannot recommend The Pawfectionist in Greensborough enough. Not only do they have a range of high quality products, they also offer in house grooming, at home call outs for... read more behavioural training for your pooch and a wealth of knowledge and advice for any concerns you may have regarding your pet. I was having trouble with my beautiful girl Sadie constantly barking at everything. After wasting my money trying different internet fad products that didn’t work, like the citronella collar and the high frequency emitting deterrents, I was at my wits end. However with Paul’s expert advice we have been able to stop the long barking outbursts much to our (and our neighbours!!) relief. Paul and the team are so welcoming and supportive and they really care about you and your pet. ⭐️⭐️⭐️⭐️⭐️
August 31, 2023